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| TechFORCE
customers can track the status of their service calls from anywhere,
24 hours a day. |
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| Executive Team |
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Jeff
Andrew, Vice President of Supply Chain &
Customer Care, with more than fifteen
years of management experience, has a proven
track record in successfully managing enterprise
systems operations for large global organizations.
His areas of expertise encompass both the
operational and technical aspects of service
delivery. Utilizing Andrew’s background
and leadership skills, Tech Force has modernized
its global logistics business practices and
created measurable improvements in Tech Force’s
readiness. |
| Andrew oversees Tech Force’s
global logistics business initiatives including
managing all purchasing and warehouse operations,
as well as inventory and warranty service
delivery to insure optimal productivity, profitability,
and customer satisfaction. He is also responsible
for the management our Customer Care program.
This successful program focuses on the delivery
of exceptional customer services from every
aspect after the sale. Andrew’s responsibilities
include ensuring complete customer satisfaction,
as well as managing the department’s
new business venture activities with the existing
client base.
Before joining Tech Force, Andrew worked
with Computer Sciences Corporation where
he directed the development and implementation
of the company’s global strategy that
included data center consolidations, Help
Desk consolidations, and enterprise systems
management. Andrew held several different
positions within the organization including
Vice President of Strategic Outsourcing,
Director of America’s Operations,
and Vice President of Global Service Delivery.
Prior to working with Computer Sciences
Corporation, Andrew worked for Electronic
Data Systems for many years and held several
different titles during his tenure including
Regional Manager of Information Service
Processing and Manager of Technical Services.
Andrew views the challenge of driving Tech
Force’s logistics services forward
with excitement and confidence. His goal
is to build on existing strengths while
incorporating his unique understanding of
the market, combined with his strategic
process improvement skills and use these
as the catalyst for continued growth.
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