Highly trained and qualified field staff is the backbone of TechForce's international presence. Field engineers are vetted, contracted, and matched with customers based on location, skill sets and experience.
TechForce's regionalization model dedicates field staff to the customer, ensuring continuity and a beneficial intimacy between the end user and the field engineer that results in speedier problem resolution and increased customer satisfaction.
Field Engineers receive periodic training, are monitored for quality, and participate in monthly Town Hall Meetings with the Field Services Department staff.